Privacy Policy

This Privacy Policy applies to WC Plumbing and Renovations Ltd (“we”, “us”, “our”).
Contact: info@wcplumbing.co.uk

What we collect

When you submit our enquiry form, we collect your:

• Name

• Phone number

• Email address

Why we collect it

We use your information only to arrange, confirm and manage the bathroom home visit you have requested, including contacting you to discuss your renovation project.

We do not use your information for unrelated marketing unless you have given separate consent.

How we store and protect your data

We store your details securely using trusted service providers, including Xero (accounting software) and Google. Access is restricted and protected with passwords and appropriate security measures. We take reasonable steps to protect your personal information.

Sharing your information

We do not sell your personal information.
We do not share your details with third parties for marketing purposes.

We may share limited information with trusted service providers where necessary to manage your enquiry or deliver services, and they are required to keep your data secure.

How long we keep your data

We keep your personal data only for as long as necessary to manage your enquiry, provide services, and meet any legal or accounting obligations.

Your rights

Under UK data protection law, you have the right to request access to your personal data, request correction, request deletion, or object to certain processing.

To exercise your rights, please contact us at info@wcplumbing.co.uk.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).